V shred program pdf8/6/2023 ![]() Please enjoy these resources free of charge as a demonstration of our sincere apologies.Īt our company, we constantly strive to improve and view this situation as an opportunity for growth and enhancement. ![]() If further clarification is required, we recommend reaching out to their credit card company for additional information.įurthermore, as a token of our deepest regrets, we would like to offer the customer complimentary access to our Fat Loss Extreme For Her, Six Pack Shred, Recipe Guide, and Booty Builder programs. Furthermore, the refund will be reflected on their paper statement at the end of the current billing cycle. Please note that it may take approximately **** business days for the refund to appear on their online credit card statement. ![]() In line with our 30 day, no questions asked refund policy and the support request of the customer, we have refunded the total amount of $667.29. This matter should have been addressed much sooner. We sincerely apologize for our failure to uphold our end of the return policy, irrelevant of any justifications for the delays. Regrettably, the refund was not issued within the expected timeframe. ![]() However, we acknowledge that the customer had already initiated the return process promptly on April 29th, and the package was delivered to ** on May 3rd. We deeply regret the 14-day delay in our response, which was sent on May 13th, 2023, providing the return instructions. We deeply regret any dissatisfaction or inconvenience the customer may have experienced, and we sincerely apologize for falling short of our desired standard of service.Īfter conducting a thorough investigation, we have confirmed that the customer contacted ** on April 29th, 2023, expressing difficulty in swallowing the pills and requesting information regarding a refund. We work tirelessly to ensure that our valued customers receive the highest level of satisfaction and achieve their fitness goals. Our commitment to excellence is deeply ingrained in every aspect of our company. We strive to be the online fitness brand of choice, dedicated to providing our customers with exceptional service and products. However, please note that depending on your credit card company's policies, it may take until the end of the current billing cycle for the refund to appear on your paper statement.Now they only owe me $217.04 You should expect to see the refunded amount reflected on your credit card statement within the next **** business days. And FINALLY on I received a PARTIAL REFUND: I have processed your refund in the amount of $953.66 as of 05/20/23. At which time they charged me $9.95 so the total charge is now $1170.70. so I had to go though their website to find a way to cancel and return the supplements. I tried to follow his instructions but it became impossible to choke down the supplements and then I called the number provided ***If you have any questions, concerns, or are at all dissatisfied with your order please call ** at *************** Which they do not answer. It took week for me to get the supplements. So he sold me Greens, Turmeric Black and Enzymes for $900.51 for a 1 year supply with the same 100% guarantee. I told him that due to a specific medical condition I wanted to lose weight before I end up in a wheel chair and dependent on others for my care and I could not do some of the exercises. Then a trainer called to go over the program with me. And suggested for best results I order BURN 6 months supply for $203.24. I watched the "pitch" online the afternoon of Maand they charged $57 with the promise of 100% refund if not satisfied with the program.
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